Welcome to HCPro's international resource website.

We are a globally respected consulting and training company known for providing practical, effective strategies and solutions to assist the leaders of today's healthcare organizations.

Our consultants and educators are physician leaders and senior healthcare professionals with hands-on experience in hospital, ambulatory, physician practice and disease management settings. Maureen Connors Potter, former executive director for International Accreditation at the Joint Commission International (JCI), has joined HCPro, Inc., as Vice President for International Services, to lead delivery of HCPro's products and services for the global market.

Our approach is to provide consultation, education and training that is timely and cost-effective and to partner with you, our clients, to produce high-impact results that serve the best interests of your organization, your patients and the global community you serve. We also offer a comprehensive library of products, including books, handbooks, videos, newsletters, live events, online learning courses, and more.

When you reach out to HCPro for a helping hand, we'll be there. And like thousands of other healthcare leaders, you'll be glad you did.

Please check back with us often as we continue to develop our global product line. If you have any comments, feedback, or are interested in contributing your expertise to one of our products, please feel free to contact us. We look forward to hearing from you and serving your professional needs.


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Collecting and analyzing survey team results

About one week before the survey teams' results are due, you schedule a meeting with your survey team leaders to teach them how to analyze results. When reviewing results, what pattern should the process follow?

A. Collect checklists, rank according to level or urgency, discuss with leadership, and develop a definitive list of improvement priorities

B. Collect checklists, develop definitive list of improvement priorities, rank according to level, and discuss with leadership

C. Collect checklists, discuss with leadership, develop definite list of improvement priorities, and rank according to level

 

 

Ceasing publication

Dear Reader,

HCPro is ceasing publication of Patient Safety Staff Challenge: Global Edition. This will be the final edition of this free e-newsletter. However, HCPro will continue to offer free online resources, including the free e-newsletters Patient Safety Monitor: Global Edition, and HealthLeaders Media Global.

To sign up for the Patient Safety Monitor: Global Edition, click here. To sign up for our HealthLeaders Media Global, click here and then click on “subscribe” in left-hand column.

We look forward to continuing to serve your information needs related to global healthcare. If you have any questions or comments regarding HCPro’s products and services, please send an email to John Novack, Group Publisher, at jnovack@hcpro.com.

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Archives

WHO proposes new Patient Safety Solutions

The World Health Organization's Collaborating Centre for Patient Safety, which is sponsored by The Joint Commission and The Joint Commission International, invited international healthcare providers and professionals to discuss the new set of Patient Safety Solutions, which aim to create practical global solutions to common medical errors.

The proposed Patient Safety Solutions address the following five topics:

  • Prevention of patient falls
  • Prevention of pressure ulcers
  • Response to a deteriorating patient
  • Communication of critical test results
  • Prevention of bloodstream infections associated with central lines

The WHO Collaborating Centre for Patient Safety's Internet-based survey on the topics will help create the proposed solutions. To visit the survey, click here.

To read The Joint Commission International's press release on Patient Safety Solutions, click here.

UK's chief medical officer urges fines for medical errors, infections

Sir Liam Donaldson, UK's chief medical officer, recently proposed that hospitals be fined when patients acquire healthcare-associated infections or are harmed by medical errors, reports The Times (London).

Taxpayers should not pay for hospital-associated infections such as methicillin-resistant Staphyloccoccus aureus, Donaldson said. The proposal will be brought before the Health Minister in an ongoing review of the National Health Service.

Donaldson said set tariffs for medical mistakes or healthcare-associated infections were a strong "lever for change," according to The Times. Under the proposal, hospitals will have a portion of their budget withheld to cover the cost of any patient harmed by the hospital.

To read the full article, click here.

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