|
|
| Healthcare Strategic Management |
| September 2007 |
| Transparency: It's about the customers |
| Few days go by without another news report about one of the 50 states requiring its hospitals to post quality, cost, or patient satisfaction data online. Web sites now contain data about infection rates, mortality rates, and which doctors perform best when working on heart patients in California. Hospital executives are busily working to figure out a way to provide patients with the data they're demanding to make healthcare decisions. |
| Healthcare Strategic Management subscribers, please sign on for access |
|
