HCPro.com: Case Management Monthly

This newsletter offers case studies, best practices, and how-to analysis to help case managers move patients through the care continuum efficiently and safely.

To view the entire newsletter issue, click the “View Entire Issue” link below

July 2008 (Volume 5, Issue 7)	view entire issue

Increase your facility's access to healthcare while improving the bottom line
When Joel F. Karman, MSW, LSW, MPH, senior director of social services and guest relations at the University of Illinois Medical Center (UIMC) in Chicago, first pitched his idea to hire a full-time staff member charged with finding nontraditional funding resources for the uninsured, he knew it would raise a few eyebrows. However, Karman says he was confident his idea would not only improve his facility's bottom line, but it would do so by providing better service and treatment to patients.

How one facility's brief assessment tool improved practice, productivity, and patient care
Until January 2007, the University of North Carolina (UNC) Health Care System in Chapel Hill was struggling with a case management assessment process that didn't meet its needs. The majority of assessment data at the 728-bed academic tertiary care hospital was documented in handwritten progress notes that were time- consuming to create and cumbersome to navigate. "We were doing assessments, of sorts, they just weren't measurable or consistent or readily available to the rest of the healthcare team," says Beverly Wagner, BSN, RN, CCM, clinical care management educator at UNC Health Care.

Bridge the gap between RNs and social workers to create a cohesive case management program
For patients to receive the right care and to deal with the effect that an injury or health problem can have on other factors in their lives, such as work and family, it is often critical that a case management program staff RN and social work case managers. However, the two professional disciplines often don't know how to use each other, forget to take advantage of the services the other offers, or feel territorial about which cases belong to which discipline.

Other recently-published articles from Case Management Monthly:

Manage your fear of the RAC

Make advocacy and quality the focus of a comprehensive case management program

Ask June

Transforming the elective precertification process

LOS initiative saves one facility more than $1 million

Improving nurse and case manager relations

Say yes to best practices in denial prevention

Collaboration accelerates discharge planning process

Reaching out to the disadvantaged obstetrics population

Where case management sits in the POA puzzle

Rewiring the discharge planning process

Recruiting and retaining quality case managers

Improving communication to create a collaborative case management program

Bridge the gap between RNs and social workers to create a cohesive case management program

How one facility’s brief assessment tool improved practice, productivity, and patient care

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