HCPro.com: The Staff Educator

September 2008 (Volume 4, Issue 9)	view entire issue

Coping with challenging learners
You've come across them before: the nurse who is convinced he or she doesn't need training, the nurse who would rather have teeth pulled than participate in activities, or the nurse who drifts off during weekly sessions. Whatever sort of difficult learner you've encountered as an educator, rest assured you are not alone and can take proper steps to remedy the situation.

Step up nurse-patient interactions
My experiences as a hospital patient-in relation to nursing care-have never been negative. I received my medications on time, and the nurse came in each shift and assessed me. But what was lacking with my care was complete and effective patient education. Each day, as my nurse was performing an array of tasks, I often asked questions related to my stay and illness. Although the questions were answered appropriately, I felt as if it were a race with the clock as my eyes followed the nurse around the room as if she were a ping-pong ball. I knew that if I did not get all my questions asked and answered during her brief visit, I would have to wait until the next time around. I thought perhaps I would just not ask the questions to avoid being a burden.

Other recently-published articles from The Staff Educator:

Train your learners about time management

Provide effective feedback to your nurses

Match new nurses with the right job

Cultural competence for the diverse population

Prep your nurses for Joint Commission surveyors

Step up nurse-patient interactions

Coping with challenging learners

Retaining the wisdom of the mature educator

Rewarding your gatekeepers

Project management pointers to develop staff leaders

Keep your nurses calm and collected

Surviving skill sets with a competency fair

Recognize, reward, and retain at your organization

Connect the dots with concept mapping

Improve active listening with this game-based strategy

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