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  Patient Access Weekly Advisor Patient Access Weekly Advisor 
SUBSCRIBE  (it's free!) ARCHIVE
 

PAWA offers best-practice tips from access professionals across the country who have found success with innovative approaches to problems. PAWA will also include a timely news brief to help you fine-tune processes and develop solutions for ongoing problems, such as collecting more money upfront and determining deductibles on high-deductible health plans.


July 2, 2008   (Volume 1, Issue 57)
 
News: Medicare fee cut halted

The Bush administration said on Monday it is freezing a 10% fee cut for doctors who treat Medicare patients, the Associated Press reports.

 
Take our PARC salary survey.
As a patient access manager, you constantly balance the needs of your staff and the duties of the front end, from presenting Advanced Beneficiary Notices to reading insurance cards. Your staff members play a vital role in ensuring good, quality customer service; they are the gatekeepers of the hospital’s reputation with consumers.
 
Tip: Medical necessity appeals: Include detailed patient information
The most compelling aspect of a medical necessity appeal will be that of patient medical records. Therefore, use details when describing the following points in your letter:
 
Tip: Find the right software for better registration flow

When looking at software to improve registration, Laurie Wolf, patient registration manager at the 135-bed facility, says managers should ask themselves the following questions:

 

Other recently-published articles from Patient Access Weekly Advisor:

Q&A: ABNs and HINNs
SNEAK PEEK: Your MSP checklist
NEWS: New ABN forms not mandatory until March 2009
BENCHMARK HELP: Send us your thoughts
ADVISOR’S TIP: Interview candidates twice
SNEAK PEEK: Customer service recognized at Skagit Valley Hospital
TAKE OUR SURVEY: Charity Care
WHAT’S NEW ON PARC THIS WEEK?
NEWS: Urgent-care clinics offer ED alternative
ADVISOR’S TIP: Map out co-pay collection process
ADVISOR’S TIP: Year-end planning
TEAM BUILDING: Patient access should be ready for RACs
2008 SALARY SURVEY: Patient access managers overworked
YOUR OWN WORDS: Tell us your story, win a prize from PARC
What’s new on PARC this week?

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