This week, learn how staff surveys can help boost collaboration at your facility:

You want your staff to deliver excellent patient care so in return, they achieve excellent patient outcomes. But you know how hard this can be if staff can’t, won’t, or don’t know how to work together effectively.

This week, expert Shelley Cohen, RN, BS, CEN, tells us how to handle the termination of a troublesome staff member.

Q: A staff member has been creating tension with other nurses in my unit and I need to take action. Any tips on how I can approach terminating this person?

Working at your facility, you know the quality of care your patients receive. People who have never set foot in the front door will now have an easier time knowing, too.

Almost all nurse managers want to spend more time with their staff, but they have so many responsibilities that they have trouble finding the time to do so. This situation leaves the nurses on the floor with the perception that managers are too busy pushing papers in their offices to spend time with them, not seeing what they have to deal with.